About us

Merit is a tight-knit team of tech lovers and problem solvers who thrive on getting a job done well, on time and on budget.

Our combination of exceptional talent, flexible resources and cost-effective delivery sees us power some of the world’s most trusted B2B data products.

We buck the trend of off-shore companies by guaranteeing clear communications channels, ex-pat management teams and dedicated account managers based in the UK.

We are also entirely flexible with our resources – able to quickly scale teams up and down in response to our client’s needs, as well as always providing ‘shadow’ teams

The fact our prices tend to be half the cost of UK rates, serves our clients pretty well too!

While our track record and testimonials speak for themselves, we also love to talk so if you fancy a beer or a coffee, please do get in touch!

Our team

Cornelius Conlon

CEO

Cornelius Conlon

CEO

Cornelius is one of Merit’s founders, starting the company in 2004 after already building an impressive resume in technology and software. Con oversees the team in India and is focused on developing the staff and leadership, monitoring customer delivery and exploring new ways of delivering exceptional results.

Ben Tindall

Sales and Marketing Director

Ben Tindall

Sales and Marketing Director

A key component in Merit’s strategic growth over the years, Ben has immense experience in the b2b media sector. With Merit since 2004, Ben has worked successfully in India for over a decade. Ben enjoys working closely with clients to identify the service and products that will have the strongest impact on their future.

Karin Thomas

Head of Operations

Karin Thomas

Head of Operations

Responsible for the day-to-day operations in Merit’s Mumbai and Chennai offices, Karin ensures a first-class service is always delivered to Merit’s internal and external stakeholders. An expert in customer service, operations and management, Karin worked for Lloyds TSB for 22 years before joining Merit in 2013.

Gladys Christopher

Head of Business Solutions and Transitions

Gladys Christopher

Head of Business Solutions and Transitions

Gladys drives the planning and implementation of tangible, cost-effective data solutions and time bound project transitions that help Merit and clients achieve business and financial objectives. In addition to her core role, Gladys champions a range of strategic initiatives within the IT team -supporting business development and compliance.

Ian McGowan

Client Services Development

Ian McGowan

Client Services Development

With Merit at its foundation, Ian has twenty years’ rich experience in the data and IT services sector. Excited about the new wave of opportunity technologies such as AI and machine learning offers, Ian relishes working closely with clients and advising them on all things technology and data related.

Daniel Dennis

Marketing Data Specialist

Daniel Dennis

Marketing Data Specialist

Daniel has dedicated his entire career to specialising in data. Responsible for mapping and developing existing client relations as well as acquiring new business, Daniel draws inspiration from helping clients understand the power of data and how they can use it to enhance business performance and drive revenue growth.

Dennis O’Brien

Vice President, US Client Services

Dennis O’Brien

Vice President, US Client Services

Dennis has more than 20 years’ experience in marketing, working closely with existing clients and prospects exploring and identifying new opportunities to drive audience growth, improve marketing efficiency, and develop new products and services. Dennis is also a regular speaker at major events, including the Business Information and Media Summit and Specialised Information Publishers Association conferences.

Cliff Pereira

Head of Marketing Automation

Cliff Pereira

Head of Marketing Automation

Cliff brings 13 years of high-level global marketing experience to Merit. Holder of a marketing MBA, Cliff enables clients to maximise their engagement with their customers through intelligent use of the latest automation tools. His passion is understanding customer behaviour and using the insight that brings to drive campaigns.

Suresh Subramani

Head of IT

Suresh Subramani

Head of IT

A graduate in Mathematics with a strong academic background in software engineering, Suresh is fiercely committed to ensuring the technology solutions Merit provides clients are the most cost-effective and creative solutions possible. Part of Merit for 12 years, Suresh thrives on the ever-changing technology landscape and the opportunities it brings.

Ramani Subbaraman

Head of Human Resources

Ramani Subbaraman

Head of Human Resources

Part of Merit since 2004, Ramani has an impressive CV, including roles with GE and Citicorp. Ramani is a strong believer in the power of technology to reshape HR and enjoys integrating new tools and techniques to improve the efficiency and agility of Merit’s HR team.

Merit provides bespoke software, business intelligence and market operations, for some of the world’s leading b2b brands.

OUR START

Merit was founded by Cornelius Conlon in 2004, when data and code really started changing the world. Cornelius believed that SMEs were unable to access the potential innovation, intelligence and expertise that would enable them to transition and transform in the face of this change. And so, Merit was born. Just 9 people, blending expertise from UK and India for the best of both worlds.

OUR COMMITMENT

With over 1,000 employees and offices in Chennai, Mumbai and London, we support some of the world’s leading b2b information and media businesses including The Financial Times, Dow Jones and Ascential. We also enable smaller, pioneering brands that value our progressive and straightforward approach. The DATA + CODE we deliver supports innovative, flexible and efficient growth.

OUR FUTURE

To help b2b brands embrace the future we created Merit LABS, an incubator to build artificial intelligence into our clients’ products and processes. This enables access to innovations that can transform their product offering, like language translation and speech and voice recognition, without the usual risk or expense. We bridge the gap between tomorrow’s tech and today’s reality.