Inbound Call Handling Services
Out of hours or 24 X 7 answering services
Specialist or generic call handling that includes:
– Registration/enrolment
– Order processing
– Delivery/logistic management
– Fault reports/maintenance enquiries
– Staff scheduling
– Where’s my nearest
– Information/complaints
– Order processing
– Delivery/logistic management
– Fault reports/maintenance enquiries
– Staff scheduling
– Where’s my nearest
– Information/complaints
Outbound Call handling Services
Verification calls
Welcome calls
Feedback / Customer survey calls
Data Services
Enrolment forms
Competitions
Loyalty schemes
Blended Solutions
Supplier invoice processing
Delivery note management