Tele Researcher – Voice (UK/Rotational)

Tele Researcher – Voice (UK/Rotational)

Full-Time
Chennai
Posted 4 weeks ago

Description

JOB DESCRIPTION – TELE RESEARCHER

Role:        

To ensure that client needs are fully met on every call through the achievement of quality and service targets and the delivery of first class customer service.

 

Responsibilities:

  • Should confidently communicate with our global customers acquiring information
  • To achieve the set KPIs and team targets
  • To ensure that all call documentation is done accurately to achieve the desired quality standards
  • To ensure that you always aim to exceed set targets on projects converting as many dials into completes
  • Understand and work towards the organisation’s business objectives
  • Willing to work in a team and be a strong team player
  • The ideal candidate should be ambitious, self-motivated having high energy levels with the ability to think on your feet and be creative and dynamic
  • Ability to research through web and obtain necessary information

 

Experience                        

  • Candidates with experience from 0 to 3 years’ in any international voice process

Job Features

Job CategoryLead Generation, Market Research
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